Terms of Service

Terms of Service

Effective Date: February 1, 2025

Overview

These Terms of Service govern your use of truefictioncosmetics.com and the purchase of products from Nesam Sales Ltd., operating as True Fiction Cosmetics. By accessing or using this site, you agree to these Terms. If you don't agree, please don't use the site.

Use of This Site

This site is for lawful personal use only. You agree not to use it to violate any applicable laws or regulations, infringe on the rights of others, transmit spam or unauthorized advertising, or distribute malicious code or software.

We reserve the right to terminate access to the site for any violation of these Terms.

Product Information and Pricing

We make every effort to ensure product descriptions, pricing, and availability are accurate. We reserve the right to correct errors or update information at any time, including after an order has been placed. Prices are subject to change without notice. All Canadian orders are priced in CAD unless otherwise specified.

Orders and Payment

By placing an order, you confirm that you are providing accurate and complete purchase information and agree to pay the total amount due, including applicable taxes and shipping. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Shipping and Delivery

We aim to ship promptly. Delivery timeframes are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Shipping charges are displayed at checkout. For full details, see our [Shipping Policy].

Returns

For information on returns and refunds, see our [Returns Policy].

Intellectual Property

All content on this site — including logos, product images, graphics, and copy — is the property of Nesam Sales Ltd. and True Fiction Cosmetics or its licensors. Nothing on this site may be copied, reproduced, distributed, or used without our written permission.

Limitation of Liability

To the maximum extent permitted by law, Nesam Sales Ltd. and True Fiction Cosmetics is not liable for any indirect, incidental, special, or consequential damages arising from your use of this site or purchase of our products. Our total liability for any claim will not exceed the amount paid for the product in question.

Third-Party Links

This site may link to third-party websites. We are not responsible for the content, privacy practices, or policies of those sites. Use them at your own discretion.

Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. Changes take effect immediately upon posting. Continued use of the site after any update constitutes acceptance of the revised Terms.

Questions

customercare@truefictioncosmetics.com

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